Instead of saying “we” when you’re avoiding responsibility, try “I.”
It’s no coincidence that the fauxpology I got from Susan starts off with “I’m sorry WE…”
Most of it is an attempt to spread the blame — for something that is conveniently never quite named — equally between us, along with an attempt to claim she didn’t understand what I had asked for.
Never once does she take responsibility for what she did. Never once does she say, “I’m sorry I did this to you”.
And Joe never apologized at all.